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REFUND POLICY & PRIVACY POLICY - TheMishtyFoundation

TheMishtyFoundation

REFUND POLICY & PRIVACY POLICY

REFUND POLICY & PRIVACY POLICY
At The Mishty Foundation, we take utmost care to process donations as per the instructions given by our donors. However, in the unlikely event of a mistaken donation, we have a refund policy in place.

Refund Request
To initiate a refund, the donor must send a written request within 2 days of making the donation. The request should be accompanied by:

Proof of deduction of the donation amount
Original receipt (if already issued)
Refund Processing
We will respond to the donor within 7 working days of receiving a valid refund request. The prompt refund will depend on the type of credit card/banking instrument used during the transaction.

Conditions
Please note that:

Refunds will not be possible if the tax exemption certificate has already been issued.
If the donor fails to write within two days, the refund will be unobtainable.
In cases of valid refund requests due to errors on our part, we will refund the donation and bear the costs.
For further questions, please contact us at [email protected]


PRIVACY POLICY
The Mishty Foundation ("We", "Us", or "Our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, donate, or volunteer with us.

COLLECTION OF PERSONAL INFORMATION
We collect personal information from you when you:

Donate to us
Volunteer with us
Subscribe to our newsletter
Contact us through our website or email
The personal information we collect may include:

Name
Email address
Phone number
Mailing address
Donation amount and frequency
USE OF PERSONAL INFORMATION
We use your personal information to:

Process your donations and provide receipts
Communicate with you about our work and events
Provide you with information about our programs and services
Analyze and improve our website and services
PROTECTION OF PERSONAL INFORMATION
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use secure socket layer (SSL) encryption to protect your credit card information when you make a donation online.

SHARING OF PERSONAL INFORMATION
We do not share your personal information with third parties except:

With your consent
To process your donations (e.g., with payment processors)
To comply with applicable laws and regulations
COOKIES AND TRACKING TECHNOLOGIES
Our website uses cookies and tracking technologies to collect information about your visit, such as:

IP address
Browser type
Operating system
Pages visited
YOUR RIGHTS
You have the right to:

Request access to your personal information
Request correction or deletion of your personal information
Opt-out of receiving communications from us
CHANGES TO THIS PRIVACY POLICY
We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on our website.

CONTACT US
If you have any questions or concerns about this Privacy Policy, please contact us at:

Email:

[email protected]
[email protected]
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